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Posts Tagged ‘Milgram’

The obedience experiments at 50

Posted by Thomas Blass on November 9, 2011

This essay was published originally in the online version of the APS Observer:

This year is the 50th anniversary of the start of Stanley Milgram’s groundbreaking experiments on obedience to destructive orders — the most famous, controversial and, arguably, most important psychological research of our times. To commemorate this milestone, in this article I present the key elements comprising the legacy of those experiments.

Milgram was a 28-year-old junior faculty member at Yale University when he began his program of research on obedience, supported by grants from the National Science Foundation (NSF), which lasted from August 7, 1961 through May 27, 1962.

As we know, in his obedience experiments Milgram made the startling discovery that a majority of his subjects — average and, presumably, normal community residents — were willing to give a series of what they believed were increasingly painful and, perhaps, harmful electric shocks to a vehemently protesting victim simply because they were commanded to do so by an authority (although no shock was actually given). They did this despite the fact that the experimenter had no coercive powers to enforce his commands and the person they were shocking was an innocent victim who did nothing to merit such punishment. Although Milgram conducted over 20 variations of his basic procedure, his central finding obtained in several standard, or baseline, conditions was that about two-thirds of the subjects fully obeyed the experimenter, progressing step-by-step up to the maximum shock of 450 volts.

First and foremost, the obedience experiments taught us that we have a powerful propensity to obey authority. Did we need Milgram to tell us this? Of course, not. What he did teach us is just how strong this tendency is — so strong, in fact, that it can make us act in ways contrary to our moral principles.

Milgram’s findings provided a powerful affirmation of one of the main guiding principles of contemporary social psychology: That often it is not the kind of person we are that determines how we act, but rather the kind of situation we find ourselves in. To perceive behavior as flowing from within — from our character or personality — is to paint an incomplete picture of the determinants of our behavior. Milgram showed that external pressures coming from a legitimate authority can make us behave in ways we would not even consider when acting on our own.

Foreshadowing the widespread attention the obedience experiments were to receive  was an early article appearing in the New York Times, titled “Sixty-five Percent in Test Blindly Obey to Inflict Pain,” right after the publication of Milgram’s first journal report. Although Milgram had just begun his academic career and he would go on to do other innovative research studies — such as “The small-world problem” and “The lost letter technique” — they would always be overshadowed by the obedience work. Of the 140 or so talks he gave during his lifetime, more than a third dealt with obedience. His book Obedience to authority: An experimental view has been translated into 11 languages.

I believe that one of the most important aspects of Milgram’s legacy is that, in demonstrating our extreme readiness to obey authorities, he has identified one of the universals, or constants, of human behavior, straddling time and place. I have done two analyses to support this contention. In one, I correlated the results of Milgram’s standard obedience experiments and the replications conducted by others with their date of publication. The results: There was absolutely no relationship between when a study was conducted and the amount of obedience it yielded. In a second analysis, I compared the outcomes of obedience experiments conducted in the United States with those conducted in other countries. Remarkably, the average obedience rates were very similar: In the U.S. studies, some 61 percent of the subjects were fully obedient, while elsewhere the obedience rate was 66 percent.

A more recent, modified replication of one of Milgram’s conditions (Exp.#5, “A new base-line condition”) conducted by Jerry Burger, a social psychologist at the Santa Clara University supports the universality argument. Burger’s replication added safeguards not contained in Milgram’s original experiment. Although carried out 45 years after Milgram conducted the original Exp. #5, Burger’s findings did not differ significantly from Milgram’s.

From the beginning, the obedience studies have been embroiled in controversy about its ethics. They were vilified by some and praised by others. A well-known ethicist commented rhetorically: “Is this perhaps going too far in what one asks a subject to do and how one deceives him?” A Welsh playwright expressed his disdain by arguing that many people “may feel that in order to demonstrate that subjects may behave like so many Eichmanns, the experimenter had to act the part, to some extent, of a Himmler.” On the other hand, Milgram received supportive letters from fellow social psychologists such as Elliot Aronson and Philip Zimbardo. And in 1964, the American Association for the Advancement of Science (AAAS) awarded him its annual social psychology award for his most complete report on the experiments up to that time, “Some Conditions of Obedience and Disobedience to Authority.”

The furor stirred up by the obedience experiments, together with a few other ethically problematic studies, has resulted in a greater sensitivity to the well-being of the human research participant today. More concretely, the obedience experiments are generally considered one of the handful of controversial studies that led Congress to enact the National Research Act in 1974, which mandated the creation of Institutional Review Boards (IRBs). Harold Takooshian, one of Milgram’s outstanding students at CUNY, recalls him saying that “IRBs are an impressive solution to a non-problem.”

A distinctive aspect of the legacy of the obedience experiments is that they can be applied to real life in a number of ways. They provide a reference point for certain phenomena that, on the face of it, strain our understanding — thereby, making them more plausible. For example, Milgram’s findings can help us fathom how it was possible for managers of fast-food restaurants throughout the United States to fall for a bizarre hoax over a nine-year period between 1995 and 2004. In a typical case, the manager of an eatery received a phone call from a man claiming to be a police officer, who ordered him to strip-search a female employee who supposedly stole a pocketbook. In over 70 instances, the manager obeyed the unknown caller.

The implications of Milgram’s research have been greatest for understanding the Holocaust. In his book “Ordinary Men,” Christopher Browning, a historian, describing the behavior of a Nazi mobile unit roaming the Polish countryside that killed 38,000 Jews in cold blood at the bidding of their commander, concluded that “many of Milgram’s insights find graphic confirmation in the behavior and testimony of the men of Reserve Police Battalion 101.”

Legal scholarship and practice has made wide use of the obedience studies. Several Supreme Court briefs, as well as over 350 law reviews have referenced them. The U.S. Army also has taken the lessons of Milgram’s research to heart. In response to a letter-writer’s question in December 1985, the head of the Department of Behavioral Sciences and Leadership at West Point wrote: “All cadets…are required to take two psychology courses…. Both of these courses discuss Milgram’s work and the implications of his findings.”

There is typically a gray cloud of gloom hovering over any discussions of Milgram’s research. This is not surprising since Milgram himself repeatedly and almost exclusively drew troubling implications. So let me end on a more positive note.

Milgram recognized that obedience is a necessary element of civilized society. As he once wrote: “We cannot have society without some structure of authority, and every society must inculcate a habit of obedience in its citizens.” So, once he felt that he had probed the destructive side of obedience in sufficient detail, he was ready to turn his attention to its positive aspects.

Milgram submitted a continuation grant proposal to NSF in early 1962, after he had completed almost all of the experimental conditions dealing with destructive obedience. One of the proposed experiments he listed in that grant proposal was titled “Constructive Obedience.” The grant proposal was only approved in modified form with reduced funding, so Milgram never did carry out such an experiment. But, nonetheless, the fact that he planned such an experiment is informative, because it implied that Milgram apparently thought that the unexpected strength of the obedient tendencies he had discovered so far was just one part of a more general, full-spectrum predisposition.

You can read much more about Stanley Milgram and his experiments at my website:  www.stanleymilgram.com.

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Related Situationist Posts:

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The Milgram Experiment Yet Again (Again!)

Posted by The Situationist Staff on October 29, 2011

The Discovery channel’s CURIOSITY asks “How Evil Are You?” and replicates the Milgram experiment on Sunday, October 30, 2011 at 9PM e/p.

Posted in Classic Experiments, Social Psychology, Video | Tagged: , , | 3 Comments »

Milgram Experiment at 50 Years

Posted by The Situationist Staff on October 4, 2011

From Yale Daily News:

“The experiment requires that you continue. It is absolutely essential that you continue. You have no other choice, you must go on.”

These were the words spoken to participants of Yale professor Stanley Milgram’s social psychology experiment testing obedience to authority figures. Milgram’s experiment, conducted at Yale in the early 1960s, was one of the most controversial studies in the history of psychology and remains so today — 50 years since the experiment took place.

“This was a landmark study in psychology and in Yale history,” said psychology professor Jack Dovidio. “He had a profound impact on the public recognition, appreciation and, in some ways, concern of the power of psychology.”

“The Milgram experiment,” as it is now called, was designed to observe the extent to which individuals would perform acts that violated their personal conscience when under orders from an authority figure. Milgram hoped such research might explain how the German people allowed for the terrible war crimes committed in the Holocaust, Milgram wrote in his 1974 book “Obedience to Authority.”

During the experiment, a scientist — the “authority figure” — ordered participants to ask another individual a series of questions and administer increasingly painful electric shocks for every wrong answer. The intensity of the shocks started at a level of mild pain when the experiment began but could be built up to lethal doses of electricity as the experiment continued. Unbeknownst to the participant, the setup was fake — there was no real electricity shocking anyone, all other people in the experiment were actors, and the actual purpose of the study was to observe how much pain the participant would inflict under orders. Milgram found that 65 percent of participants administered the final, lethal shock.

The results of the Milgram experiment, published in the December 1963 issue of the Journal of Abnormal and Social Psychology, stunned the public, Dovidio said.

“Much of the public at the time criticized that psychology only told us things about human nature we already knew,” Dovidio said. “This showed there are a lot of things we really don’t know that are important to everyday life.”

In 1963, Milgram told the News that the experiment, which used 43 Yalies as participants and took place in Linsly-Chittenden Hall, reduced several “naturally poised” undergraduates to “twitching, stuttering wrecks, on the verge of nervous collapse.” In the process, Milgram said they proved themselves willing to obey people in positions of higher authority, even suggesting that they would agree to drop a bomb or push a button launching an atomic missile.

Milgram tested over 1,000 men from the Yale and New Haven community, some of whom he said fell into fits of “bizarre” laughter and flashed “unnatural smiles” as they pressed buttons marked “Danger: Severe Shock.”

Equally chilling as these accounts were the questions Milgram’s procedure raised about human testing in psychology. Milgram’s study incited national controversy and led in part to major human testing regulation reform from Yale administrators and the federal government.

“At the time, we didn’t have ethics committees or even consent forms for these tests,” Dovidio said. “Milgram’s study made people think more seriously about the ethics of research.”

By 1980, Yale had instituted reforms mandating that any experiment using paid subjects receive approval by a six-member Committee for the Protection of Human Subjects, and much tighter rules were put in place limiting the degree of deception that could be used in an experiment, a 1980 article in the News stated.

Throughout the reforms, Yale students did not forget Milgram’s role in the controversy. In a 1979 News article discussing potential weekend events at Yale, Arnold Schwartz ’79 suggested “The Milgram Show: Hilarious game show in which students are given a choice of flunking out of Yale or electrocuting fellow students into unconsciousness.”

In 2008 a Santa Clara University professor replicated an altered version of the experiment to see whether people today still obey orders against their consciousness. A 2008 Ohio State University study applied statistical analysis to Milgram’s data, researching which voltages were the crucial turning points in the experiment after which participants refused to deliver further shocks.

More.

Posted in Classic Experiments, History | Tagged: | 2 Comments »

The Power of the Situation

Posted by The Situationist Staff on March 28, 2011

From Discovering Psychology:

This program explores psychologists’ attempts to understand human behavior within its broader social context. It also examines how beliefs and behavior can be influenced and manipulated by other people and subtle situational forces.

Related Situationist posts:

Posted in Classic Experiments, Morality, Social Psychology, Video | Tagged: , , , | 3 Comments »

Milgram-Inspired Movie

Posted by The Situationist Staff on March 15, 2011

For those of you who missed this 1975 CBS movie, inspired by Stanley Milgram’s obedience experiments, here’s your chance to watch “The Tenth Level.”

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Related Situationist posts:

Posted in Classic Experiments, Entertainment, Morality, Social Psychology, Video | Tagged: , , | 2 Comments »

Rebecca Saxe on Situationism

Posted by The Situationist Staff on June 10, 2010

From the National Science Foundation:

Rebecca Saxe (Carole Middleton Career Development Professor in the department of brain and cognitive sciences at MIT) discusses the under-appreciated power of situation.

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For a sample of related Situationist posts, see “Zimbardo on Milgram and Obedience – Part II,” “Jon Hanson on Situationism and Dispositionism,” Hanson’s Chair Lecture on Situationism,” “‘Situation’ Trumps ‘Disposition’ – Part I,” and ““Situation” Trumps “Disposition”- Part II.”

Posted in Classic Experiments, Illusions, Neuroscience, Video | Tagged: , , , | 1 Comment »

Milgram Replicated on French TV – “The Game of Death”

Posted by The Situationist Staff on March 24, 2010

From NPR:

France is reeling from a documentary about a psychological experiment disguised as a game show. Researchers staged a fictitious reality show to see how far people would go in obeying authority, especially if television reinforces that authority.

The disturbing results have alarmed the French.

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From the BBC, “Row over ‘torture’ on French TV“:

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The hugely controversial Game of Death was broadcast in prime-time on a major terrestrial channel, France 2, on Wednesday.

It showed 80 people taking part in what they thought was a game show pilot.

As it was only a trial, they were told they wouldn’t win anything, but they were given a nominal 40 euro fee.

Before the show, they signed contracts agreeing to inflict electric shocks on other contestants.

One by one, they were put in a studio resembling the sets of popular game shows.

They were then asked to zap a man they believed was another contestant whenever he failed to answer a question correctly – with increasingly powerful shocks of up to 460 volts.

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Egged on by a glamorous presenter, cries of “punishment” from a studio audience and dramatic music, the overwhelming majority of the participants obeyed orders to continue delivering the shocks – despite the man’s screams of agony and pleas for them to stop.

Eventually he fell silent, presumably because he had died or lost consciousness.

The contestants didn’t know that the man, strapped in a chair inside a cubicle so they couldn’t see him, was really an actor. There were no shocks and it was all an experiment to see how far they would go.

Only 16 of the 80 participants stopped before the ultimate, potentially lethal shock.

“No one expected this result,” intoned a commentary. “Eighty per cent of the candidates went to the very end.”

The show was billed as a warning against blindly obeying authority – and a critique of reality TV shows in which participants are humiliated or hurt.

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The claim that “no one expected this result” must be incorrect.  Those who designed this experiment were simply remaking the classic Milgram experiment in which compliance levels were substantial; in this version, however, the pressures to comply may well have been far more significant  than in the original rendition, as this involved group (audience) pressure to continue shocking in a context (game shows) where extreme behavior is now part of the script.

To see why we say that, see the following Situationist posts: “Solomon Asch’s Famous Compliance Experiment,” “Journalists as Social Psychologists & Social Psychologists as Entertainers,” “The Situation of Violence,” Replicating Milgram’s Obedience Experiment – Yet Again,” “Jonestown (The Situation of Evil) Revisited,” Milgram Remake,” The Milgram Experiment Today?.” Gender Conformity,”The Case for Obedience,” A Shocking Situation,” “Zimbardo on Milgram and Obedience – Part I,”  “The Case for Obedience,” Solomon Asch’s Conformity Experiment . . . Today,” “Gender Conformity,” “The Situational Effect of Groups,” and Virtual Worlds, Learning, and Virtual Milgram.”

Posted in Classic Experiments, Entertainment, Morality, Social Psychology, Video | Tagged: , , , | 2 Comments »

Replicating Milgram’s Obedience Experiment – Yet Again

Posted by The Situationist Staff on September 10, 2009

Milgram’s experiment was again repeated — this time as part of the BBC documentary “How violent are you?” first shown in May 2009.  It’s another remarkable rendition.  Of the 12 participants, only 3 refused to continue to the end of the experiment.   The relevant portions of that documentary are below.

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For a sample of related Situationist posts, see “Milgram Remake,” The Milgram Experiment Today?.” Gender Conformity,”The Case for Obedience,” A Shocking Situation,” “Zimbardo on Milgram and Obedience – Part I,”  “The Case for Obedience,” Virtual Worlds, Learning, and Virtual Milgram,” Solomon Asch’s Conformity Experiment . . . Today,” and “Solomon Asch’s Classic Group-Influence Experiment.”

For a list of previous Situationist posts discussing Milgram’s research click here.

Posted in Classic Experiments, Social Psychology, Video | Tagged: , | 4 Comments »

Milgram Remake

Posted by The Situationist Staff on August 28, 2009

From ABC via Veoh:

“The video below describes a remake of Milgram’s famous study originally done in the ’60’s. Until recently, no one was authorized to replicate it due to ethical considerations. However, in 2007, ABC News was granted such permission and did so with many of the original researchers and some of the actual partipants. New data was also added.”

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For a sample of related Situationist posts, see The Milgram Experiment Today?.” Gender Conformity,”The Case for Obedience,” A Shocking Situation,” “Zimbardo on Milgram and Obedience – Part I,”  “The Case for Obedience,” Virtual Worlds, Learning, and Virtual Milgram,” Solomon Asch’s Conformity Experiment . . . Today,” and “Solomon Asch’s Classic Group-Influence Experiment.” For a list of previous Situationist posts discussing Milgram’s research click here.

Posted in Classic Experiments, Social Psychology, Video | Tagged: , | 4 Comments »

The Justice Department, Milgram, & Torture

Posted by The Situationist Staff on April 30, 2009

From Situationist friend Michael Cross, we received the following message regarding Tuesday night’s John Stewart interview of Cliff May on The Daily Show (below).

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In the beginning of the interview, May says that he doesn’t believe anyone in the current or previous administration was “pro-torture.”  He then explains that what have traditionally been called the “Torture Memos” are really “Anti-Torture Memos” because they draw lines regarding what are acceptable and unacceptable interrogation techniques.

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What is interesting from a Situational perspective is that he then describes the intent of these memos as to lay out a complex set of rules and requirements that are intended to prevent torture from occurring. What he fails to recognize is that the rules and requirements he has laid out are so complex that most people, given the pressures of, say, war, would find that they were met. What May seems to be saying, without knowing it, is that the Justice Department set up a Milgram experiment in which the stresses of war served as the man in the white lab-coat.

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Anyway, the interview is [posted above]. The relevant stuff is in the first few minutes; the remaining interview is just good, quality stuff.”

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For a sample of related Situationist posts, see “ The Situation of Solitary Confinement,” Why Torture? Because It Feels Good (at least to “Us”),” “Bush, Cheney, Rumsfeld, and Tenet: ‘Guilty’,” “Law, Chicken Sexing, Torture Memo, and Situation Sense,”  and “Lessons Learned from the Abu Ghraib Horrors.”  To review a sizeable collection of Situationist posts about Stanley Milgram’s obedience experiments, click here.

Posted in Choice Myth, Classic Experiments, Video | Tagged: , , , , | 2 Comments »

The Situationist Overwhelmed with Visitors, Return Later if Necessary

Posted by The Situationist Staff on September 15, 2008

Noah J. Goldstein, Steve J. Martin, and Robert B. Cialdini have a new book, titled “Yes!: 50 Scientifically Proven Ways to Be Persuasive.”  As you might have guessed, it makes a compelling case for itself.  Here’s an excerpt.

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How can inconveniencing your audience increase your persuasiveness?

Colleen Szot is one of the most successful writers in the paid programming industry. And for good reason: In addition to penning several well-known “infomercials” for the famed and fast-selling NordicTrac exercise machine, she recently authored a program that shattered a nearly twenty-year sales record for a home-shopping channel. Although her programs retain many of the elements common to most infomercials, including flashy catchphrases, an unrealistically enthusiastic audience, and celebrity endorsements, Szot changed three words to a standard infomercial line that caused a huge increase in the number of people who purchased her product. Even more remarkable, these three words made it clear to potential customers that the process of ordering the product might well prove somewhat of a hassle. What were those three words, and how did they cause sales to skyrocket?

Szot changed the all-too-familiar call-to-action line, “Operators are waiting, please call now,” to, “If operators are busy, please call again.” On the face of it, the change appears foolhardy. After all, the message seems to convey that potential customers might have to waste their time dialing and redialing the toll-free number until they finally reach a sales representative. Yet, that surface view underestimates the power of the principle of social proof: When people are uncertain about a course of action, they tend to look outside themselves and to other people around them to guide their decisions and actions. In the Colleen Szot example, consider the kind of mental image likely to be generated when you hear “operators are waiting”: scores of bored phone representatives filing their nails, clipping their coupons, or twiddling their thumbs while they wait by their silent telephones — an image indicative of low demand and poor sales.

Now consider how your perception of the popularity of the product would change when you heard the phrase “if operators are busy, please call again.” Instead of those bored, inactive representatives, you’re probably imagining operators going from phone call to phone call without a break. In the case of the modified “if operators are busy, please call again” line, home viewers followed their perceptions of others’ actions, even though those others were completely anonymous. After all, “if the phone lines are busy, then other people like me who are also watching this infomercial are calling, too.”

Many classical findings in social psychology demonstrate the power of social proof to influence other people’s actions. To take just one, in an experiment conducted by scientist Stanley Milgram and colleagues, an assistant of the researchers stopped on a busy New York City sidewalk and gazed skyward for sixty seconds. Most passersby simply walked around the man without even glancing to see what he was looking at. However, when the researchers added four other men to that group of sky gazers, the number of passersby who joined them more than quadrupled.

Although there’s little doubt that other people’s behavior is a powerful source of social influence, when we ask people in our own studies whether other people’s behavior influences their own, they are absolutely insistent that it does not. But social psychologists know better. We know that people’s ability to understand the factors that affect their behavior is surprisingly poor. Perhaps this is one reason that the people in the business of creating those little cards encouraging hotel guests to reuse their towels didn’t think to use the principle of social proof to their advantage. In asking themselves, “What would motivate me?” they might well have discounted the very real influence that others would have on their behavior. As a result, they focused all their attention on how the towel reuse program would be relevant to saving the environment, a motivator that seemed, at least on the surface of it, to be most relevant to the desired behavior.

In our hotel experiment, we considered the finding that the majority of hotel guests who encounter the towel reuse signs do actually recycle their towels at least some time during their stay. What if we simply informed guests of this fact? Would it have any influence on their participation in the conservation program relative to the participation rates that a basic environmental appeal yields? With the cooperation of a hotel manager, two of us and another colleague created two signs and placed them in hotel rooms. One was designed to reflect the type of basic environmental-protection message adopted throughout much of the hotel industry. It asked the guests to help save the environment and to show their respect for nature by participating in the program. A second sign used the social proof information by informing guests that the majority of guests at the hotel recycled their towels at least once during the course of their stay. These signs were randomly assigned to the rooms in the hotel.

Now, typically, experimental social psychologists are fortunate enough to have a team of eager undergraduate research assistants to help collect the data. But, as you might imagine, neither our research assistants nor the guests would have been very pleased with the research assistants’ sneaking into hotel bathrooms to collect our data, nor would our university’s ethics board (nor our mothers, for that matter). Fortunately, the hotel’s room attendants were kind enough to volunteer to collect the data for us. On the first day on which a particular guest’s room was serviced, they simply recorded whether the guest chose to reuse at least one towel.

Guests who learned that the majority of other guests had reused their towels (the social proof appeal), which was a message that we’ve never seen employed by even a single hotel, were 26 percent more likely than those who saw the basic environmental protection message to recycle their towels. That’s a 26 percent increase in participation relative to the industry standard, which we achieved simply by changing a few words on the sign to convey what others were doing. Not a bad improvement for a factor that people say has no influence on them at all.

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To join thousands of others in listening to a 22-minute interview of Robert Cialdini, click here.   For some related Situationist posts, see “The Situation of Interrogation and Marketing,” Busker or Virtuoso? Depends on the Situation,” “Promoting Smoking through Situation,” and “Journalists as Social Psychologists & Social Psychologists as Entertainers.”  To review archived posts on marketing, click here.

Posted in Behavioral Economics, Book, Choice Myth, Classic Experiments, Marketing, Social Psychology | Tagged: , , , , , | 2 Comments »

The Situation of Soldiers

Posted by The Situationist Staff on March 18, 2008

Photo by Yuri Kozyrev for Time Magazine - 2005NPR’s All Things Considered has a 3-minute audio report on an event (sponsored by Iraq Veterans Against the War) in which veterans told of their experiences in the conflicts in Afghanistan and Iraq.

One 19-year-old soldier is quoted in the report, explaining, much as Phil Zimbardo or Stanley Milgram might, the mechanisms of obedience:

“I watched a prisoner, and we denied him water and food, and to my understanding he did not have sleep for three days. . . . [Y]ou don’t really think about it because it’s being allowed. You know, cause you’re just thinking this is what I’m doing. This man came down from the airfield command center there. Taking it as another directive order from our coalition forces, I just did what I was told.”

To listen to the entire report, click here. For a sample of related Situationist posts, go to “Our Soldiers, Their Children: The Lasting Impact of the War in Iraq,” “The Situation of a “Volunteer” Army,” “From Heavens to Hells to Heroes – Part I,” and “Looking for the Evil Actor.”

Posted in Choice Myth, Conflict | Tagged: , , , , | 1 Comment »